Accessibility Statement

The Internet currently serves as the largest repository for freedom of information for all users, and especially for users with disabilities. As such, we place great importance on providing an equal opportunity for people with disabilities to use the information presented on the website and to enable a better browsing experience.

We strive to ensure that our digital services are accessible to people with disabilities, and therefore, significant resources have been invested to ease the use of the website for people with disabilities as much as possible, out of the belief that every person deserves the right to live with equality, dignity, comfort, and independence.

Use of the website accessibility software – “Nagish BeClick” (Accessible in a Click). The software is subject to the manufacturer’s limitations and terms of use. The responsibility for the use and implementation of the software on the website lies with the website owners and/or anyone on their behalf, including the content displayed on the website, subject to the limitations and terms of use of the software.

How does website accessibility work?

An accessibility menu is placed on the website. Clicking the menu allows the accessibility buttons to open. After selecting a topic in the menu, please wait for the page to load.

The software operates on the popular browsers: Chrome, Firefox, Explorer 10+, Safari, Opera. Browsing in accessibility mode is recommended in the most common browser among users: Chrome. In other browsers, incompatibilities may occur due to the browsers themselves not complying with the standard.

What is in the menu?

• Enabling keyboard navigation – Full accessibility component.

• Website adjustment for assistive technologies (NVDA) – Full accessibility component.

• Stopping moving elements and blocking flashes – Full accessibility component.

• Enlarging the website font to 4 different sizes.

• Changing color contrast based on a dark background.

• Changing color contrast based on a light background.

• Adjusting the website for colorblind users.

• Changing the font to a more readable one

• Enlarging the cursor and changing its color to black or white.

• Enlarging the display to approximately 200%

• Highlighting links on the website.

• Highlighting headings on the website.

• Displaying alternative descriptions for images (Alt Text).

• Accessibility statement

• Sending accessibility feedback

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Clarification:

Despite our efforts to enable accessible browsing on the website for all pages, there may be pages that have not yet been made accessible, or for which a suitable technological solution has not yet been found. We continue our efforts to improve the website’s accessibility, as much as possible, driven by the belief and moral commitment to enable the entire population, including people with disabilities, to use the website. There may be third-party components that are not accessible. If you require assistance, you may contact the Accessibility Coordinator.

Accessibility Arrangements in the Company:

Below are the existing accessibility arrangements at the Mount Hermon lower level site.

• Disabled Parking: Disabled parking spaces are available in the upper parking lot, and additional spaces not specifically designated for disabled use, but close to the site entrance, are also reserved for holders of a disabled parking permit (the number of disabled parking spaces is limited according to the standard).

• Continuous Accessible Route: There is a continuous accessible route from the parking lot, through the entrance to the ground floor of the central building, and up to the site itself.

• Building Access: The entrance to the main building is made accessible with a dedicated wheelchair ramp up to the building door. Additionally, there are visual aids on the floor near the stairs for people with visual impairments.

• Lift/Platform Lift: A platform lift (מעלון) is installed in the central building and in the cafeteria on the upper level.

• Visitors’ Cable Car: The visitors’ cable car is accessible to wheelchairs and can accommodate up to 2 wheelchairs simultaneously in the same cabin. There is an accessible passage to the cafeteria building at the upper station.

• Information Desk: The information stand is made accessible to all people with disabilities and is appropriately signposted (Location: Visitors’ Cable Car Ticket Office).

• Hearing Aids: “Induction loop” systems have been installed for the hearing impaired.

• Accessible Toilets: Accessible disabled restrooms are available in the lobby of the lower central building as well as in the upper station cafeteria – appropriately signposted.

• Accessible Counters: The cafeteria and coffee counters on the ground floor are made accessible.

• Ski/Snowboarding Instruction for Disabled Visitors: Instruction is carried out exclusively by the “Erez” non-profit organization. Please contact them here: https://www.erezalpinist.com.

• Employee Training for Accessible Service: All Mount Hermon site staff have been trained to provide assistance as needed to all visitors, and especially to people with disabilities.

Notice Regarding Settlement in Class Action Lawsuit

Notice regarding the approval of a settlement in the class action lawsuit T.Z. 10930-05-21 Tauber v. Mount Hermon Sport and Recreation Services Ltd. (C.P. 510627979)

As part of the settlement agreement in the request for approval of a class action lawsuit (T”Z 10930-05-21 Adv. Roi Tauber v. Mount Hermon Sport and Recreation Services Ltd.), it was agreed that all visitors to the Mount Hermon site (hereinafter: “the Site”) who use wheelchairs and/or have a similar limitation that prevents them from using the site’s ticket booths and/or the cable car leading from the “Lower Site” to the “Upper Site” and/or reaching the restaurant in the upper part of the site, which was not previously accessible, will be entitled to ride the cable car free of charge for a period of three years, starting from March 4, 2025, until March 3, 2028.

Accessible Call Center

The voice response system has been made accessible so that information is conveyed in clear language and without background music.

You can contact the customer service center of Mount Hermon Sport and Recreation Services Ltd. by phone at **1599-550-560* on Sundays to Thursdays between 08:00 and 16:00.

Additional Means of Contact:

• In-Person Service (Frontal Service): The site is open every day of the week between 08:00 and 16:00, with vehicle entry permitted until 15:00.

• Email: [email protected]

• Fax: 04-6981222

• Contact via the “Contact Us” form on the website: https://www.skihermon.co.il/contact-us/

• Contact via Mail: Mount Hermon Sport and Recreation Services Ltd. Moshav Neve Ativ D.N. Ramat HaGolan 1249300.

Company Accessibility Coordinator Details:

• Name: Nabih Abu Saleh

• Phone: 04-9007500

• Email: [email protected]